Reactive Scheduler- Temp to Perm

Customer Service & Call Centre
Job Type:
Salary range:
£20,000 - £24, 999
£21,000 to £22,000 per annum
£21000 - £22000 per annum
Start Date:
Uxbridge Employment Agency
Job Ref:

Reactive Scheduling Coordinator- Temp to Perm

Based in Uxbridge


Do you enjoy a challenging, busy and deadline orientated role?! If so, this is a full on busy role where you will need to hit the ground running and put all your experience and organisational skills into practice.

Key responsibilities:

• Supporting a team of trades’ professionals scheduling in works and projects throughout London and the Home counties.

• Dealing with all inbound client calls and emails

• Qualifying job details and level of urgency for each

• Booking jobs onto the system and scheduling engineers to attend site (therefore you must have a good geographical knowledge of the London area and ideally some experience in scheduling engineers previously.

• Managing follow up paperwork, parts orders and communication with clients in relation to job status and ensuring this meets key KPI’s for each client.

• Closing job and invoicing

• Complaint handling and resolving client issues

Key skills and experience required:

• You will have at least 2-3 years solid scheduling experience

• Calm and professional and able to cope under pressure

• Strong communication skills both written and verbal

• Superb PC skills including strong Excel skills

• Thick skinned and able to handle pressure!

Contact Details:
Uxbridge Employment Agency
Tel: 01895 520 700
Contact: Dana Balac

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