Administrator 9Customer services team)

Job Type:
Salary range:
£20,000 - £24, 999
£21,000 to £22,000 per annum
£21000 - £22000 per annum
Start Date:
Uxbridge Employment Agency
Job Ref:

Administrator ( customer service team)



Working hours: 9.00am to 5.30-pm

Our client a bust company are now looking for an enthusiastic, hardworking individual to join their busy Customer Service team. Reporting to the Customer Service Manager, you will be providing high quality support to customers and both the Telesales and Field Sales teams.

Fantastic benefits to include generous pension scheme with additional employer contributions after completing probation period and 20 days annual leave, gradually rising to 25 day per year.

Key responsibilities:

• Supporting the Telesales and Field Sales teams

• Creating quotations from the quotation request forms

• Booking travel for Sales and Technical teams

• Invoicing - ensuring they are sent out promptly and correctly

• Ordering equipment from the suppliers

• Sending software licences to customers

• Ordering software licences where required

• Issuing maintenance renewal via phone and email

• Maintaining and updating in-house CRM system

• Updating licence programs with expired or renewed maintenance

• Licensing in house software - making sure that Licences are provided for in house software

• Offering excellent post sales care

• General administration

• Accepting sales calls and transferring to relevant Sales Staff

Key skills required:

• A team player but have the ability to work independently

• Ability suggest improvements when necessary

• Flexible

• Numerate

• Experience in a B2B environment

• Intermediate Excel, Word and Outlook proficient

• Good communication skills with a high standard of spoken and written English

• Understanding of software licensing - Desirable

We are an independent recruitment agency who are celebrating our 40th year of supporting local candidates find local opportunities. Based centrally in both Uxbridge & Windsor we offer permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and the West London region.

For the purpose of the Conduct Regulations please be advised that when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.

We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.

Contact Details:
Uxbridge Employment Agency
Tel: 01895 520 700
Contact: Dana Balac

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