Sales Order Processor

Location:
Berkshire
Sector:
Customer Service & Call Centre
Job Type:
Permanent
Salary range:
£20,000 - £24, 999
Salary:
£22,000 to £24,000 per annum
Salary:
£22000 - £24000 per annum
Posted:
05-Sep-18
Start Date:
Recruiter:
Uxbridge Employment Agency
Job Ref:
888512

Excellent opportunity to join and leading business in Berkshire who are looking for a proactive and passionate customer service coordinator.

As the customer service coordinator you will be responsible for the customer order management, and will involve resolving queries, maintaining customer data and drive processes efficiently.

Duties:

• Order management of a portfolio of accounts

• Management of sales conditions in SAP

• Dealing with complex queries and first point of escalation of customer services relations

• Maintaining log of customer complaints

• Management of consignment warehouse customers (orders, invoices, stock reconciliation)

• Resolve telephone and email enquiries including: stock availability, delivery updates, product information

• Resolve after sales queries on pricing, refusals, short deliveries

• Collaboration with Finance to ensure credit claims and dealt with and creating notices (returns, damages, price and stock differences)

Requirements:

• Experience with SAP

• Passionate about the customer and improving the customer experience

• Strong communication skills

• Proactive approach

Our client offers fantastic benefits including flexible working hours, bonuses, private health care and many more! If you are looking for an opportunity to join a company that really do care about their employees and you feel you have the right experience and skills for this role then please apply today!

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We are an independent recruitment agency who are celebrating our 40th year of supporting local candidates find local opportunities. Based centrally in both Uxbridge & Windsor we offer permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and the West London region.

For the purpose of the Conduct Regulations please be advised that when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.

We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.

Contact Details:
Uxbridge Employment Agency
Tel: 01895 520 700
Contact: Sian Madigan
Email:

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