Customer service Advisor

Customer Service & Call Centre
Job Type:
Salary range:
£20,000 - £24, 999
£24,000 to £24,000 per annum
£24000 per annum
Start Date:
Uxbridge Employment Agency
Job Ref:

Customer Service Advisor- 12 month contract

£24k with great benefits

Are you a passionate people person with experience in sales order processing? If so a fantastic opportunity for a Customer Service Advisor has arisen for one of our well established clients based in Hayes.

This role is about exceeding the expectations of the customers both internal and external by providing superb levels of customer service and to assist in maximising sales opportunities, the successful candidate will be supporting the ever growing and busy sales division.

Benefits to include 20 days holiday rising to 25 and including the bank holidays, fabulous company pension and onsite parking!

Key Responsibilities

• Entry and scheduling of orders, when needed

• Resolve customer telephone queries in a timely manner

• Administration of the all accounts

• Ensuring that daily procedures are complete as per KPI’s

• Trouble shooting and problem solving

• Action all internal/external email, letters and faxes

• Maintain updated and accurate notes on AX Dynamics orders

• Manage orders to ensure the customer receives the sales order confirmation

• Handle all written communication to and from customer

• Support and Cover other areas within the department if required

• Ensure key account chase reports are completed in a timely manner

• Support team member to

• Ad hoc duties

We are an independent recruitment agency who are celebrating our 40th year of supporting local candidates find local opportunities. Based centrally in both Uxbridge & Windsor we offer permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and the West London region.

For the purpose of the Conduct Regulations please be advised that when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.

We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.

Contact Details:
Uxbridge Employment Agency
Tel: 01895 520 700
Contact: Dana Balac

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