Customer Service Administrator

Customer Service & Call Centre
Job Type:
Salary range:
£25,000 - £29, 999
£22,000 to £28,000 per annum
£22000 - £28000 per annum
Start Date:
Uxbridge Employment Agency
Job Ref:

Superstar Customer Service/ Admin Executive required!


£ 22-28k

Our client a rapidly growing business within the local area, are currently seeking a driven and ambitious Customer Service Executive/ Administrator to join their busy team. The role has masses of room for progression therefore would suit someone who is seeking a position where hard work and passion lead to climbing the career ladder.

Role responsibilities:

• Being the main point of contact for all customers via telephone, email and webchat

• Order processing and keeping customers up to date on deliveries

• Regular liaison with various other internal departments of the business

• Diary management for the home visit team

• Dealing with customer follow up’s post home visits

• Liaising with various external suppliers

• Updating the website including adding new products and amending information on existing products

• Order management including ensuring there is a low level of unresolved orders and regularly speaking with warehouse and reporting any stock issues to the relevant member of staff

• Duties of supporting various other teams will slowly be introduced for candidates who show capability and willingness to grow within the position

Person requirements:

• A minimum of 1 year customer service experience is essential

• Proficient user of Excel, Outlook and other Microsoft Office programs

• A clear passion and determination to grow and succeed

• Able to work effectively in a fast paced environment

• Confident and clear communicator both written and verbal

• Strong grammatical skills are a must

• A European language would be beneficial particularly French, Germa

We are an independent recruitment agency who are celebrating our 40th year of supporting local candidates find local opportunities. Based centrally in both Uxbridge & Windsor we offer permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and the West London region.

For the purpose of the Conduct Regulations please be advised that when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.

We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.

Contact Details:
Uxbridge Employment Agency
Tel: 01895 520 700
Contact: Dana Balac

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