Italian Telesales/Customer Service

Location:
Berkshire
Sector:
Sales & Marketing
Job Type:
Permanent
Salary range:
£20,000 - £24, 999
Salary:
£20,000 to £21,000 per annum
Salary:
£20000 - £21000 per annum
Posted:
25-Mar-19
Start Date:
Recruiter:
Uxbridge Employment Agency
Job Ref:
888917

JOB TITLE: Italian Customer Service/Telesales Executive SALARY: £20,000 - £21,000

LOCATION: Colnbrook, Middlesex

My client, one of the UK’s leading Wholesaler, importer and distributer of premium products who distribute across the UK and Ireland are looking for a motivated and driven person to join their customer service/telesales team.

Role Specifications:

• To process all calls and enquiries

• Answer verbal queries from customers and consumers.

• Process sample orders

• Give accurate details on stock checks, pricing and carriage charges.

• Deal effectively with claims raised over the telephone and by email. To ensure replacements are sent out if required and all policies met when dealing with claims and return of goods.

• Support the development of new business through understanding client’s needs and building relationships

• Telesales to existing clients on a weekly basis

• Contact clients to drive offers and deals

• Build relationships

• Take responsibility and ownership

• Ensure 100% customer service and satisfaction at all times

Candidate Specification:

• Target driven

• Must be fluent in Italian

• Confident on the phone

• Able to build rapport

• Proficient user of MS Office

• Ability to plan, prioritise and approach each issue in a structured manner

• Results orientated, able to deliver targets

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We are an independent recruitment agency who are celebrating our 40th year of supporting local candidates find local opportunities. Based centrally in both Uxbridge & Windsor we offer permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and the West London region.

For the purpose of the Conduct Regulations please be advised that when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.

We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.

Contact Details:
Uxbridge Employment Agency
Tel: 01895 520 700
Contact: Siobhan Joseph
Email:

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