Customer Service Coordinator

Job Type:
Salary range:
£15,000 - £19, 999
£18,000 to £20,000 per annum
£18000 - £20000 per annum
Start Date:
Uxbridge Employment Agency
Job Ref:

Customer Service Coordinator


£18k - £20k

Shift Pattern varying between 7am - 5:30pm

Must be available to be on-call on weekends (done on a rota basis)

A fantastic opportunity for someone who has an interest in the Property Industry has become available for our ambitious client. This role would be ideal for someone who has experience handling customer queries and enjoys working in a busy environment!

Key Responsibilities

• Handle queries from customers and suppliers by both telephone and email

• Logging new orders with suppliers over the phone and on the company’s bespoke system

• Respond to and resolve emails in a timely manner to ensure KPIs are met

• Manage emergency reactive jobs that are logged onto the system

• Deal with open jobs and quotations

• Data entry

• Processing invoices

Candidate Specification:

• Experience receiving and resolving customer calls

• Excellent communication both verbally and written

• A great team player

• Ability to work on own initiative

• A willingness to learn and self-teach

• Strong attention to detail

• Experience using Microsoft office, particularly Outlook, word and excel

We are an independent recruitment agency who are celebrating our 40th year of supporting local candidates find local opportunities. Based centrally in both Uxbridge & Windsor we offer permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and the West London region.

For the purpose of the Conduct Regulations please be advised that when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.

We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.

Contact Details:
Uxbridge Employment Agency
Tel: 01895 520 700
Contact: Joanna Woodley

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