Service Scheduler – Take Control and Drive Efficiency!
Location: Uxbridge
Salary: £29,000 - £31,000 + Excellent Benefits
Type: Permanent
Ready to Take Charge in a Fast-Paced Scheduling Role?
Are you an experienced Scheduler or Service Coordinator looking for your next exciting challenge? This is a fantastic opportunity to join a leading global organisation based in Uxbridge, where your expertise in scheduling and operations will play a key role in driving business success.
We’re looking for a confident and organised professional who thrives under pressure and enjoys problem-solving in a dynamic environment. If you’re ready to take ownership of a pivotal scheduling role – this is the perfect next step in your career!
About the Role: As a Service Scheduler, you will be the essential link between the Service Desk, engineers, and customers. You’ll coordinate maintenance, installations, and service calls, ensuring smooth operations while maintaining outstanding customer service. This role requires a proactive mindset, exceptional attention to detail, and the ability to adapt quickly to shifting priorities.
Key Responsibilities:
- Efficiently schedule and dispatch service calls to Service Engineers.
- Manage and organise preventative maintenance and equipment inspections.
- Handle pre-planning of installations to ensure readiness and smooth execution.
- Prepare service quotes and keep customers updated on timelines and any delays.
- Provide real-time assistance to engineers and adjust schedules as needed.
- Maintain accurate records in SAP and scheduling tools, ensuring seamless workflow.
- Collaborate with internal teams to optimise service delivery and resolve issues.
- Develop and maintain strong relationships with key customers to ensure client satisfaction.
Who We’re Looking For:
- Proven experience in scheduling, dispatching, or service coordination roles.
- Strong problem-solving skills with the ability to think on your feet.
- Exceptional organisational and multitasking abilities.
- Customer-focused approach with excellent communication skills.
- Proficiency in SAP or Access is a plus, but not essential.
- Self-motivated and able to adapt to changing priorities with ease.
What’s in It for You?
✅ Competitive salary of £29,000 – £31,000.
✅ 25 days holiday + bank holidays.
✅ Private healthcare and a competitive company pension.
✅ Regular salary reviews and performance-related bonuses.
✅ On-site parking and a great working environment.
✅ Join a globally recognised organisation with career progression opportunities.
Why Apply?
This is an incredible opportunity to join a thriving and well-established company where you can really make your mark. If you have strong scheduling experience and are looking for a role where you can take ownership and drive results, this is the position for you!
What to Do Next:
If this sounds like the perfect opportunity for you, apply today!
Know someone who would be a great fit? Refer a friend and earn a £100 voucher when they secure a permanent role!
Please note: To qualify for the voucher, the recommended candidate must successfully complete their probationary period with their new employer.
If you're interested in this role, please submit an up-to-date CV. Due to the high volume of applications, if we do not contact you within 48 hours, please assume your application has been unsuccessful.
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Keywords for this role may include: Scheduler, Service Coordinator, Dispatch Coordinator, Service Scheduler, Maintenance Coordinator, Uxbridge Jobs, Scheduling Jobs, Service Planner, SAP Scheduling, Customer Liaison, Engineering Scheduler, Field Service Coordinator, Engineer Dispatcher
