Part Time Customer Service

Location:
Middlesex
Sector:
Customer Service & Call Centre
Job Type:
Temporary
Salary range:
Other
Salary:
£17,576 to £17,576 per annum
Salary:
£8.45 per hour
Posted:
08-May-18
Start Date:
Recruiter:
Uxbridge Employment Agency
Job Ref:
888204

Part Time Customer Service Agent required.

Working hours 9.30am - 2.30pm and 1 day a week 3.00pm-8.00pm.

* Providing excellent customer service in line with company standards, procedures and guidelines.

* Building effective relationships with customers both internally and externally, by use of appropriate questioning, clarification and language.

* Dealing appropriately with customer queries received via the telephone and providing written responses to confirm the outcome/action.

* Decision making and problem solving

* Investigating and responding to complex email and postal queries in accordance with established guidelines and after consultation with appropriate internal departments. Accurate and efficient administration

* Maintaining and updating customers’ records and order processing accurately and in accordance with data protection requirements.

* Working as part of a team to achieve the Sales and Customer Service Department targets and standards.

Contact Details:
Uxbridge Employment Agency
Tel: 01895 520 700
Contact: Claire Jordan
Email:

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