Consumer Customer Care Executive

Location:
Middlesex
Sector:
Customer Service & Call Centre
Job Type:
Permanent
Salary range:
£20,000 - £24, 999
Salary:
£24,000 to £24,000 per annum
Salary:
£24000 per annum
Posted:
26-Jun-18
Start Date:
Recruiter:
Uxbridge Employment Agency
Job Ref:
888238

Consumer Customer Service Advisor

24k Great Benefits

Are you passionate about providing an excellent service?

Are you someone who can retain product information and use this to advice customers?

Are you looking to work for a company who values teamwork above all?

If yes to all, then we have the job for you!

Our client, based in Hayes have a customer focused vacancy and need a candidate who can utilise common sense, product knowledge and customer care all at once.

You will be part of a team of a well-established team of 8 who all work together to maintain the reputation of the company but like to have a laugh along the way too.

Benefits

Monday to Friday - No weekends!

25 days holiday bank holidays

Generous employee pension scheme

Generous employee purchase scheme

Private Healthcare

Main tasks of the job include

• Entry and scheduling of orders, when needed

• Resolve customer telephone queries in a timely manner both on email and telephone

• Administration of the all accounts

• Ensuring that daily procedures are complete as per KPI’s

• Trouble shooting and problem solving

• Action all internal/external email, letters and faxes

• Maintain updated and accurate notes on AX Dynamics orders

• Manage orders to ensure the customer receives the sales order confirmation

• Handle all written communication to and from customer

• Ad hoc duties

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We are an independent recruitment agency who are celebrating our 40th year of supporting local candidates find local opportunities. Based centrally in both Uxbridge & Windsor we offer permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and the West London region.

For the purpose of the Conduct Regulations please be advised that when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.

We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.

Contact Details:
Uxbridge Employment Agency
Tel: 01895 520 700
Contact: Dana Balac
Email:

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