Works/Scheduling Coordinator

Location:
Buckinghamshire
Sector:
Customer Service & Call Centre
Job Type:
Permanent
Salary range:
£20,000 - £24, 999
Salary:
£18,000 to £21,000 per annum
Salary:
£18000 - £21000 per annum
Posted:
10-Jul-18
Start Date:
Recruiter:
Uxbridge Employment Agency
Job Ref:
888360

Facilities Helpdesk Coordinator

18-21k DOE

Fabulous and very busy local company now require a real Superstar to assist in their busy Work’s/Helpdesk division.

If you have scheduling experience that would be great but the company are willing to train a bright and dedicated individual!

Please note that there is an on call element to the role which is a Saturday or Sunday from 6pm- 8am the following day which is based at home. You will be expected to take emergency calls and log these throughout your shift. You will be provided with a lap top and phone. This shift will be paid at a rate of £150- this will be on a rots basis of 1 in 6 weekends.

Role duties

• Taking incoming client and supplier calls within set SLA targets

• Taking of tenants calls relating to issues with their property

• Logging of works orders using the bespoke system

• Extensive liaison with clients and suppliers

• Ensuring all KPI’s are reached

• Managing emergency reactive jobs and updating all parties

• Quoting for all planned works

• Replying to all e mails

The ideal candidate will have a construction or property management background- but if not the company will train where required.

• You will have effective problem solving and interpersonal skills

• Strong attention to detail

• Excellent telephone manner

• Able to keep calm under pressure

• Excellent written skills

• Strong Ms Office skills

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We are an independent recruitment agency who are celebrating our 40th year of supporting local candidates find local opportunities. Based centrally in both Uxbridge & Windsor we offer permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and the West London region.

For the purpose of the Conduct Regulations please be advised that when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.

We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.

Contact Details:
Uxbridge Employment Agency
Tel: 01895 520 700
Contact: Dana Balac
Email:

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