Channels sales Support

Job Type:
Salary range:
£20,000 - £24, 999
£21,000 to £23,000 per annum
£21000 - £23000 per annum
Start Date:
Uxbridge Employment Agency
Job Ref:

UK Channel Support Executive



Our client a fantastic International company are looking for a UK Channel Support Executive to join there busy UK team in their Harrow based office.

This is a great opportunity to join a well-established company offering fantastic progression and excellent product training, backed up by comprehensive presales and technical support.

Key responsibilities:

• Answering incoming Account Managers sales calls when the given Account Manager(s) are not available

• Quoting for Account Managers when required

• Training new Account Managers to generate their own quotations via the Pricing Wizard.

• Always ensuring that incoming queries to Helpscout gets answered first (at least within an hour) - even if you are busy with other tasks

• Test customer cards and relay the test results to the Account Managers

• Ensure that the card test results are logged in the card test database and it is always up to date and backed up

• Communicating customer’s technical requirements to the installation Project Manager prior to implementation

• Checking hardware device compatibility

• General administration

Ideal candidate will:

• Technical mind set

• Strong telephone manner

• Good written English

• Excellent Team player however able to work well independently

• Excellent time-keeping

• Good knowledge of the Microsoft Office Applications

• Previous customer care experience

We are an independent recruitment agency who are celebrating our 40th year of supporting local candidates find local opportunities. Based centrally in both Uxbridge & Windsor we offer permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and the West London region.

For the purpose of the Conduct Regulations please be advised that when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.

We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.

Contact Details:
Uxbridge Employment Agency
Tel: 01895 520 700
Contact: Dana Balac

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