Sales Support Executive

Customer Service & Call Centre
Job Type:
Salary range:
£20,000 - £24, 999
£20,996 to £22,542 per annum
£20996 - £22542 per annum
Start Date:
Uxbridge Employment Agency
Job Ref:

Sales Support Executive


Have you been working in retail and are now looking for your first office based role?

Have you got 5* customer service skills?

If so then please read on... ...

Our client are currently seeking a strong Sales Support Executive who has a passion for customer service of the highest standard! You will be joining an extremely hardworking and close knit team to process high volume orders and advise on products over the phone and via email. You will also be responsible for web chat via the company website so strong written skills and high attention to detail are a must.

If this sounds like the role for you then please apply today!

Role responsibilities:

• Be the first point of contact for all inbound online and telephone sales enquiries

• Provide expert product advice whilst upselling and cross selling additional products

• Order processing and providing quotations

• Processing all website orders

• Booking deliveries

• Following up on active quotations

• Professionally communicating with customers via telephone, live chat and email

The ideal candidate:

• Excellent telephone manner and ability to upsell and cross sell

• Confident in giving in depth product advise

• Familiar with order processing

• Strong written skills

• Previous live chat experience would be preferable

• Outstanding customer service skills

The company are open 7 days per week and therefore you will be working on a shift pattern with no more than 5 consecutive days worked (one weekend in four)

Working shift patterns are as follows;

Monday-Friday 8am - 17.30pm or 10am - 19.30pm Saturdays 9am - 17.30pm Sundays 10am - 16.00pm

We are an independent recruitment agency who are celebrating our 40th year of supporting local candidates find local opportunities. Based centrally in both Uxbridge & Windsor we offer permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and the West London region.

For the purpose of the Conduct Regulations please be advised that when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.

We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.

Contact Details:
Uxbridge Employment Agency
Tel: 01895 520 700
Contact: Siobhan Joseph

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