Customer Service and Operations Assistant
Location: Windsor (with free on-site parking)
Salary: £26,000
A brilliant opportunity to develop your career in a global, fast-growing company!
Are you looking to build on your early office or commercial experience in a role where no two days are the same? This is an excellent opportunity for someone looking to step up, learn, and grow within an international organisation offering long-term career prospects.
Based in central Windsor with on-site parking and a fantastic team environment, you’ll be joining a business that prides itself on professionalism, customer focus, and a collaborative spirit. You’ll support a range of operations and provide outstanding customer service in a busy and varied role.
What’s in it for you?
• A supportive and structured team environment
• Excellent progression opportunities as the business continues to grow
• Free on-site parking in central Windsor
• Training and development from experienced colleagues
• Exposure to national-level systems and processes
Day-to-day duties include:
• Handling customer queries by phone and email with professionalism and care
• Ensuring monthly document renewals are tracked and completed on time
• Registering new product details accurately on internal and national systems
• Maintaining service compliance and up-to-date records
• Producing weekly and monthly operational reports
• Managing incoming and outgoing post and assisting with general office tasks
• Supporting wider administrative duties including filing and database updates
We’re looking for someone who is:
• Experienced in customer service or office-based administration
• Detail-oriented and highly organised
• A proactive team player with a “can-do” attitude
• Confident with written and verbal communication
• Self-motivated and able to meet deadlines
• Keen to learn and develop within a supportive environment
• Bonus: Knowledge of European languages is an advantage, though not essential
Why Join?
If you enjoy working in a dynamic setting where your efforts will truly make a difference — and you’re looking for the chance to progress — then this is the role for you!
What You Need to Do Now:
If this sounds like the role for you, don’t wait - apply today with your up-to-date CV!
If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog.
Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.
A little more about us:
We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles.
All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert.
We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.
We take your privacy seriously. Please see our website for our full Data Privacy Notice.
Keywords: Customer Service Assistant, Operations Administrator, Client Services, Office Support, Administrative Assistant, Windsor jobs, Entry-level customer service, Business Coordinator, Customer Operations, Hybrid working Windsor, Career progression admin, International company admin, Junior Office Support, Graduate Office Assistant
