Sales Support Administrator
Type: Permanent
Salary: £27,000 to £28,000 per annum plus performance-related bonus of up to £2,000 per year
Location: Greenford area
Working pattern: Monday to Friday, 9am to 5pm, with hybrid working available after probation
A varied customer-focused administration role with plenty of opportunity to take ownership.
Our client is looking for a Sales Support Administrator to provide day-to-day support to a busy commercial team. This is a varied role combining administration, customer service and practical problem solving, making it ideal for someone who enjoys keeping things organised while helping customers and colleagues.
You will be joining an established business with a supportive working environment. Alongside the salary and annual bonus opportunity, the role offers hybrid working following probation, workplace parking and annual leave that increases with service.
The Role:
- Managing a shared inbox and responding to customer enquiries, escalating more complex issues where appropriate
- Helping to coordinate customer returns and keeping associated records accurate and up to date
- Checking returned items and maintaining relevant administration
- Ordering office supplies and consumables while considering cost and value
- Supporting the team with more challenging customer queries
- Assisting with compliance-related paperwork and general administration
- Helping with ad hoc projects and providing support across other teams when required
- Responding to customer enquiries through online chat
- Contacting customers to encourage feedback and online reviews
The ideal Sales Support Administrator will have:
- Strong customer service skills and a confident, helpful approach
- Good organisational skills with the ability to manage several tasks at once
- Comfortable written and verbal communication skills
- Good attention to detail when updating records and paperwork
- A willingness to support colleagues and get involved in a varied workload
- Previous administration or office-based experience would be useful, although candidates from a busy retail or customer-facing background who are looking to move into an office environment are also encouraged to apply
This could be a great opportunity for someone with strong customer service experience who is ready to develop their career in a busy Sales Support Administrator position.
What You Need to Do Now:
If this sounds like the role for you, don’t wait - apply today with your up-to-date CV!
If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog.
Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.
A little more about us:
We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles.
All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert.
We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.
We take your privacy seriously. Please see our website for our full Data Privacy Notice.
Keywords for this role may include: Sales Support Administrator, Sales Administrator, Customer Service Administrator, Office Administrator, Greenford jobs
