Internal Technical Support Engineer

Location:
London
Sector:
IT / Technical
Job Type:
Permanent
Salary range:
£25,000 - £29, 999
Salary:
£26,000 to £28,000 per annum
Salary:
£26000 - £28000 per annum
Posted:
08-Jan-19
Start Date:
Recruiter:
Uxbridge Employment Agency
Job Ref:
888763

Internal Technical Support Engineer

26-28k

Due to large volumes in the increase of Uk and International orders my client a technical manufacturing organisation now require an additional engineer to support their internal technical support department.

The successful candidate will possess engineering mechanics experience- ideally experience and understanding of Switchgears and electrics. The role will be purely in house based and will involve supporting international clients with technical issues as well as quotations.

Duties

First Line Technical Support

Supporting and quoting products and services into all industry sectors through understanding

of the customer’s needs to such a level that you can propose appropriate solutions.

Closing Opportunities

Ownership and management of the sales pipeline (closing down of open opportunities/quotes raised).

Following-up outbound customer programme activities

Supporting pro-active outbound and reactive marketing initiatives and campaigns.

Key Dimensions of Job:

Solution based approach

Build and maintain a high level of product knowledge

Demonstrate strong time management

Develop strong and professional customer relationships

Essential Duties and Responsibilities include the following:

Provide first line technical product support

Provide full support to internal and external colleagues of all level and departments

Prioritise work load to maximise commercial impact of special products

Follow up and close open sales opportunities/quotes

Qualifications and skills required to perform this position successfully.

Strong technical background, Switchgear or Electrical distribution desirable

Ability to understand and follow network diagrams and/or circuit diagrams an advantage

Understanding of industrial safety desirable

IT literate and able to use Microsoft Office

Experience of customer service environment

Strong work ethic and self-motivated

Sound communication, planning and organisational skills

Customer focused

Team player

Strong attention to detail with ability to manage multiple projects

Decision-making

Secondary language skills desirable

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We are an independent recruitment agency who are celebrating our 40th year of supporting local candidates find local opportunities. Based centrally in both Uxbridge & Windsor we offer permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and the West London region.

For the purpose of the Conduct Regulations please be advised that when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.

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Contact Details:
Uxbridge Employment Agency
Tel: 01895 520 700
Contact: Dana Balac
Email:

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