Customer Service Warehouse Executive

Customer Service & Call Centre
Job Type:
Salary range:
£20,000 - £24, 999
£20,000 to £22,500 per annum
£20000 - £22500 per annum
Start Date:
Uxbridge Employment Agency
Job Ref:

Are you looking for a multifaceted role?

Do you have experience in Customer Service?

Do you have Forklift Licence?

Customer Service Executive/ Warehouse Operative

Salary £21,000

Mon - Sat, 5 days per week

In this role, you will be working within both the Customer Collection centre and the warehouse team.

The focus for this role is to assist the Collection Centre Manager with the following tasks:

Customer Service Duties:

• Bringing outstanding customer service that surpasses all customer’s expectations.

• Guaranteeing customers are treated professionally, politely and as quickly as possible.

• Helping with customers’ orders and queries in a poised, well-organized and proficient manner.

• Precisely picking and packing ironmongery within a warehouse environment, for delivery to customers.

• Guaranteeing all incoming deliveries are precisely, sharply checked and that relevant paperwork is passed on swiftly.

• Corresponding the needs of the customer to the greatest product available, remembering ironmongery, and upselling and stock levels.

• Giving product knowledge with the ability to suggest alternatives to customers.

• be able to take control of any customer issues/enquiries to an acceptable decision.

• Create eye catching, up-to-date displays in the showroom.

Warehouse Duties:

• Keeping a customer welcoming, working environment and follow general housekeeping at the end of each day.

• Arrange and support with stocktakes.

• Wearing the uniform provided at all times and ensuring you are always neat and well presentable.

• Help with the training and growth of all new employees.

• Report any Health and Safety issues to your Line Manager.

• Take on any practical ad hoc duties to ensure the calm running of The Company.

We are an independent recruitment agency who are celebrating our 40th year of supporting local candidates find local opportunities. Based centrally in both Uxbridge & Windsor we offer permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and the West London region.

For the purpose of the Conduct Regulations please be advised that when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.

We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.

Contact Details:
Uxbridge Employment Agency
Tel: 01895 520 700
Contact: Nicole Ward

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