Here at UEA we take quality seriously. To ensure we offer a quality product we look to communicate to all our stakeholders, that’s not just our team but also our clients and candidates, how we monitor and improve our service. Hot off the press is our latest quality statement written by our MD so why not have a read and let us know your thoughts on the service we provide...
Quality Policy Statement
The success of Uxbridge Employment Agency relies on a triad of contributory factors: our colleagues, our clients and our candidates. Our reputation, our prosperity and our bottom-line depends on the mutual progression of all these stakeholders. We aim to provide an excellent service matching high calibre candidate with client requirements for both permanent and temporary staff.
In order to be market leaders in our sector we are both inward and outward looking. We closely monitor developments in our sector, carefully considering implications and implementing changes where possible. This enables us to provide our clients with the best quality products and services whilst continuously innovating and improving our standards. Our aim is to continuously raise the bar, become the provider of outstanding products, and support services for our clients.
As part of our quest for quality, we operate a quality management system based on ISO 9001:2015, which is subject to regular internal audits and third party inspection. The system is aimed at providing us with a framework for continual improvement of our systems, processes and procedures to help exceed client expectations and satisfaction.
The senior management are committed to ensure that the client and applicable requirements are satisfied. This policy is appropriate to the business and supports the company’s overall strategic direction, with the commitment of continual improvement of the quality management system. The feedback from using the quality management system provides the information and framework to enable Quality Objectives to be established, progressed and reviewed. These Quality Objectives enable the culture of both seeking and implementing improvements to flourish.
Our commitment to quality is at the centre of our business and second to none. We recognise that continual improvement relies on everyone’s involvement and complete engagement. Therefore, although the management team is ultimately responsible for quality, everyone associated with Uxbridge Employment Agency is encouraged to play an active role. Everyone is responsible to ensure that their work follow the company’s processes defined in the Quality Manual and documented procedures. This includes identifying areas for improvement, providing feedback and suggesting improvements to help mutual success. Colleagues further assist the process by implementing this policy and maintaining records on our priority areas for improvement, which are then monitored by management who are responsible for all remedial and corrective activities. Appropriate resources are signed off by the Managing Director who audits this work.
By applying the philosophy of quality and continuous improvement in all aspects of our business and by listening to our Clients, we believe we will lead by example and continue to succeed in an increasingly competitive world.
This Quality Policy Statement is available to be viewed by the staff and relevant interested parties, as appropriate. This policy was approved by the undersigned, to authorise the company’s staff to use and maintain the quality management system so to comply with the clauses of BS EN ISO 9001:2015 and other applicable requirements.
Charles Tuthill - Managing Director
Uxbridge Employment Agency Named Finalist in the Hillingdon Business Awards!!We are thrilled to announce that we have been named a finalist for the Business Service Company of the Year at the Hillingdon Business Awards 2025! This recognition means the world to us, as it celebrates our commitment to providing personalised recruitment services to our local community for over 45 years.Being a family-run agency, established back in 1978, we have always believed in the power of local expertise, personalised service, and long-term relationships. Our journey has been about more than matching people with jobs—it's been about contributing to the prosperity of businesses in Middlesex, Berkshire, Buckinghamshire, and the surrounding areas. We've always taken immense pride in building these relationships, and this nomination is a testament to all that hard work and dedication!A Heartfelt Thank You to Our Clients and CommunityThis achievement wouldn’t have been possible without the incredible support of our clients and the wider community. Many of you have been with us for years—some even decades—and it’s your trust and loyalty that allow us to do what we love. This recognition belongs to all of us. Thank you for being part of our story and for letting us be part of yours.As Charles Tuthill, Managing Director at Uxbridge Employment Agency, shared: "We are honoured to be recognised as a finalist in this year’s Hillingdon Business Awards. This recognition is a testament to our team’s dedication to honesty, integrity, and the personal touch we bring to every client and candidate relationship. We look forward to continuing to make a positive impact within our community and supporting local businesses in their growth."What This Means for UsBeing recognised as a finalist is not just a proud moment, but also a motivation to continue improving and serving our community. We have faced challenges, like many other small businesses, but our investment in new technologies and creative ...
We believe in the power of great connections. That’s why we’re thrilled to announce that our referral scheme has just doubled! Now, you can earn a £100 voucher for referring top talent to us. It’s our way of saying thank you for helping us find the best professionals in the area.How It WorksSpread the Word: Know a colleague or friend looking for a new opportunity? Refer them to us for any permanent role.Successful Placement: Once your referred candidate is placed and successfully completes their probationary period, you earn a £100 voucher!Easy Participation: Anyone can enter! Simply include links within our signatures, job adverts, and social media to share with your network.Why Participate?Increased Reward: With the referral bonus now at £100, there’s never been a better time to share great opportunities with your network.Support Your Friends and Colleagues: Help your connections find the perfect job while earning a reward for yourself.Contribute to Local Business Success: Your referrals help us attract and place the best talent, strengthening businesses in our community.Frequently Asked QuestionsWho can participate in the referral scheme? Anyone can participate! Whether you're a client, candidate, or simply someone who knows great talent, you can refer individuals to us.How do I make a referral? You can make a referral by sharing our job adverts, links in our email signatures, or social media posts. Make sure the candidate mentions your name when applying.When is the referral bonus payable? The £100 voucher is payable once the referred candidate successfully completes their probationary period.What type of roles are eligible? The referral scheme is applicable to permanent placements only.Join Us in Finding the Best TalentWe’re dedicated to connecting outstanding professionals with fantastic opportunities. With your help, we can continue to build a network of top talent in the area. So, start sharing, and let’s ...
In today's dynamic business environment, the value of recruitment partnerships is more crucial than ever. With digital platforms like LinkedIn, Indeed, and various job boards, it might appear that companies can easily find top talent on their own. However, recruitment agencies continue to be invaluable partners for companies in the UK, leveraging their skills and experience to fulfill business needs and drive future success. Let’s delve into why businesses benefit from these long-term relationships.Expertise and SpecialisationRecruitment agencies are experts in their field, bringing specialised knowledge about various industries, job functions, and hiring trends that may be beyond the scope of a typical in-house HR department. Many agencies focus on specific sectors, such as IT, finance, healthcare, or engineering, giving them a deep understanding of the particular needs and challenges within these fields. This specialisation allows them to effectively match candidates with the right skills and cultural fit for each role, ensuring a high-quality recruitment process.Access to a Larger Talent PoolOne of the most significant advantages of a recruitment partnership is access to a vast and diverse talent pool. Agencies maintain extensive databases of candidates, including those not actively seeking new roles but open to the right opportunities. These passive candidates, often overlooked by conventional hiring methods, can be valuable additions to any organisation. Recruitment agencies also have robust networks that can uncover hidden talent, increasing the likelihood of finding the ideal candidate who fits both the job requirements and the company culture.Time and Resource EfficiencyThe recruitment process can be incredibly time-consuming and resource-intensive. It involves creating job descriptions, posting vacancies, screening applications, conducting initial interviews, and managing communication with candidates. For small and medium-sized enterprises, and even large ...
IntroductionAs we bid farewell to 2023, it's the perfect time for us at Uxbridge Employment Agency to reflect on the incredible journey we've had over the past year and set our sights on the promising opportunities that await us in 2024. The year gone by has been filled with achievements, challenges, and, most importantly, the growth and success of both our candidates and clients.Celebrating SuccessOne of the highlights of the year has been witnessing the success stories of the talented individuals we've had the privilege of placing in fulfilling roles across various industries. From entry-level positions to executive roles, we've been dedicated to connecting the right people with the right opportunities. It's heartening to see the positive impact our placements have had on the professional lives of countless individuals.Adapting to Change2023 brought its share of challenges, and our team rose to the occasion, adapting to the evolving landscape of the job market. The global workforce saw significant transformations, with remote work becoming more prevalent and a heightened focus on skills development. Our commitment to staying abreast of these changes allowed us to provide valuable insights and support to both our clients and candidates.Embracing TechnologyIn our pursuit of excellence, we embraced cutting-edge technologies to streamline our processes and enhance the overall recruitment experience. Leveraging artificial intelligence and data analytics, we've been able to make more informed decisions, resulting in quicker and more accurate matches between candidates and employers.Looking Ahead to 2024As we look ahead to the new year, our enthusiasm is fuelled by the endless possibilities that lie before us. We're committed to exploring and implementing innovative recruitment strategies to stay ahead of industry trends and provide even more value to our clients and candidates. We're committed to exploring and implementing innovative recruitment strategies to stay ...
