Customer Service Administrator
Location: Uxbridge (Hybrid working available after probation)
Salary: £28,000 – £30,000
We are recruiting on behalf of a well-established international organisation for a confident and capable Customer Service Administrator to join their busy Uxbridge-based team.
This Customer Service Administrator role would suit someone who genuinely enjoys speaking with customers, keeping things organised, and working in a fast-paced environment where no two days are the same. If you thrive in a lively department and take pride in delivering first-class service, this could be an excellent move.
As a Customer Service Administrator, you will be joining a high-volume, energetic team where strong communication skills and attention to detail are key. The successful Customer Service Administrator will quickly become a central point of contact for customers and internal colleagues alike.
Key Responsibilities:
• Handling incoming customer calls in a professional and friendly manner.
• Managing and resolving customer queries and complaints efficiently.
• Responding to a high volume of emails with clarity and accuracy.
• Preparing and issuing quotations.
• Drafting and producing customer contracts.
• Maintaining accurate records across internal systems.
• Delivering consistently high standards of customer service.
About You:
• Proven experience in a customer service role within an office environment.
• Excellent written and verbal communication skills.
• Highly organised with the ability to prioritise workload effectively.
• Confident using IT systems and Microsoft Office packages.
• Calm and professional when dealing with customer concerns.
This Customer Service Administrator opportunity offers stability, variety, and the chance to join a supportive team within a respected global business. Hybrid working is available following successful completion of probation.
What You Need to Do Now:
If this sounds like the role for you, don’t wait - apply today with your up-to-date CV!
If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog.
Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.
A little more about us:
We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles.
All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert.
We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.
We take your privacy seriously. Please see our website for our full Data Privacy Notice.
Keywords: Customer Service Administrator, Customer Support Administrator, Office Customer Service, Client Services Administrator, Sales Support Administrator, Uxbridge Jobs, Hybrid Customer Service Role, Office Administrator, Customer Care Executive.
