Customer Service Executive

Location:
Middlesex
Sector:
Customer Service & Call Centre
Job Type:
Permanent
Salary range:
£15,000 - £19, 999
Salary:
£18000
Posted:
29-Jul-19
Start Date:
Recruiter:
Uxbridge Employment Agency
Job Ref:

Customer Service Executive
Uxbridge
£18,000 – 37.5 Hours per Week
Will need to work 1 Saturday in 5 (9-2pm)
Our client, a well-established brand, are looking for a vibrant customer service representative to join their busy team. Someone who has maybe worked in retail and is looking to move into an office environment, or just someone who is passionate about customer service, would be ideal for this role.

Key Responsibilities:
• Take customer queries over the phone, email and online chat
• Ensure that every customer has an exceptional customer experience
• Upsell products to customers and promote the company’s products and service
• Develop an excellent knowledge of the products
• Build a rapport with customers
• Handle customer escalations and take ownership where necessary
• Carry out sales transactions efficiently
• Maintain a can-do attitude throughout
Ideal candidate:
• A passion for customer service
• Excellent communication skills
• Experience achieving sales targets
• Ability to meet KPIs
• Have a great deal of enthusiasm
• Well-presented and articulated
• We are an independent recruitment agency who are celebrating our 40th year of supporting local candidates find local opportunities. Based centrally in both Uxbridge & Windsor we offer permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and the West London region.
• For the purpose of the Conduct Regulations please be advised that when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.
• We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.

Contact Details:
Uxbridge Employment Agency
Tel: 01895 520 700
Contact: Nicole ward
Email:

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