A well established local Estate agency is now looking to appoint an experienced property manager for their successful Lettings division.
·Proactively help and deliver service levels across the portfolio to exceed client expectations.
·Liaise with contractors to ensure repairs and maintenance works are carried out
·Establish and maintain excellent relationships with clients.
·Manage ongoing contractor and supplier relationships.
·Keep gas safety, inspections up to date
·Approve contractor invoices
·Keeping up to date with legislations – to act as an advisory on approaching changes to legislation, and case law relevant to our business.
·Promote, demonstrate and apply an understanding of codes of practice relevant to the lettings business.
·Anticipate areas of improvement throughout the team with the ability to take appropriate actions to support build knowledge and promote confidence of new or inexperienced team members.
·Well organized, able to manage and prioritise varied tasks and workload.
·At least 2 years well rounded property management experience within the residential estate/lettings sector.
·Ideally industry qualified; ARLA or similar
·Excellent attention to detail.
·Confident and responsible.
·Ability to work on own initiative.
·Excellent telephone manner and food listening skills.
·Strong communication and negotiating skills.
·Proven track record of solving complex problems.
·Proven track record of building and maintaining relationships with demanding clients/customers in a fast paced environment.
·Excellent customer service skills with a customer focused attitude.
Strong time management skills.
What you need to do now
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