Sales Support Executive
Location: Uxbridge
Salary: £22,000 - £25,000 per annum
Are you a recent graduate or someone with a bit of office/customer service experience looking for a diverse and rewarding role? My client, a fast-growing SME, is seeking an additional team member to support their sales order team. This is an exciting opportunity for someone looking to develop a career in sales administration, project coordination, and customer service. Full training and mentoring will be provided.
Role Responsibilities:
• Responding to phone and email enquiries professionally.
• Acting as the primary contact for clients and providing exceptional customer service.
• Producing quotations using the in-house system and Excel for tenders and pricing.
• Maintaining the CRM database for marketing purposes.
• Sourcing non-standard products and seeing orders through to completion.
• Managing the company website via WordPress and updating active promotions.
• Following up on promotions sent to customers and generating reports for the team.
• Providing sales admin support, including quotes, analysis, and coding.
• Backing up sales operations tasks during team absences.
Sales Administration Responsibilities:
• Setting up new customer accounts and processing sales orders (purchasing, deliveries, invoicing).
• Monitoring sales and back orders, ensuring timely delivery to customers.
• Managing returns and collections, liaising with customers and suppliers.
• Processing weekly and monthly invoicing and resolving any queries.
• Producing customer statements.
Essential Skills:
• Proficiency in MS Office, especially Excel.
• Excellent communication and multitasking abilities.
• Strong attention to detail and organisational skills.
• Positive, motivated attitude with a customer-first approach.
• Ability to work independently and as part of a team.
Why Apply?
• Full training and mentoring will be provided to help you excel in your role.
• Opportunity to work within a dynamic SME with scope for career development.
• Engage with a range of clients and be a key part of their sales operations.
• Competitive salary of £22k - £25k with additional benefits.
What You Need to Do Now:
If this sounds like the perfect opportunity for you, apply today! If it’s not quite right for you but you know someone who would be ideal, refer them to us and you could earn a £100 voucher through our refer-a-friend scheme!
If you're interested in this role, please submit your up-to-date CV. Due to the high volume of applications, if you do not hear from us within 48 hours, please assume your application has been unsuccessful on this occasion.
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Keywords: Sales Support Executive, Sales Administrator, Sales Support Assistant, Graduate Sales Role, Office Administrator, Customer Service Executive, Sales Coordinator, Sales Operations Support, Sales Order Processing, Sales Admin, Uxbridge.