Application Support & Business Analyst
Salary: £45,000 + excellent company benefits
Location / Hybrid: Slough – hybrid working available
Our client, a well-established and growing organisation, is seeking an experienced Application Support & Business Analyst to join their team. This is a varied and engaging role, ideal for someone who enjoys working across both technical and business functions, supporting key systems while driving improvements and change.
The successful candidate will work closely with internal stakeholders and external partners to ensure business systems operate effectively, while also contributing to projects and enhancements across the organisation.
Duties include:
Providing day-to-day support for business-critical applications
Investigating and resolving system issues and operational queries
Gathering and documenting business requirements
Coordinating system changes, upgrades, and enhancements
Supporting projects from initial scoping through to delivery
Liaising with internal teams and third-party suppliers
Coordinating testing activities, including user acceptance testing
Supporting end users with training and system guidance
Producing clear documentation and identifying process improvements
Ensuring smooth rollout of updates across systems and environments
Managing multiple priorities and deadlines effectively
Experience/skills required:
Previous experience within an application support or business analysis role
Strong stakeholder engagement and communication skills
Excellent organisational and project coordination abilities
Proven experience managing projects or system changes
Strong analytical and problem-solving skills
Comfortable working with business systems and supporting users
Ability to work independently and as part of a team
Experience within a regulated or financial environment is advantageous
Good working knowledge of Microsoft Office packages
Why apply?
This is an excellent opportunity to join a stable organisation offering hybrid working, a competitive salary, and excellent company benefits. The role provides genuine variety, combining system support with business improvement initiatives, making it ideal for someone looking to make a real impact.
What You Need to Do Now:
If this sounds like the role for you, don’t wait - apply today with your up-to-date CV!
If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog.
Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.
A little more about us:
We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles.
All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert.
We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.
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Keywords for this role might include: Application Support Analyst, Business Analyst, Systems Analyst, IT Business Analyst, Application Support Consultant, Technical Business Analyst, Systems Support Analyst, Functional Analyst, IT Analyst, Business Systems Analyst
