Customer Service - Retail Background - Saturdays

Customer Service & Call Centre
Job Type:
Salary range:
£9.61 per hour
Start Date:
Uxbridge Employment Agency
Job Ref:

Retail Specialist Advisor
£9.61 per hour
Every Saturday 9am – 5pm
High Wycombe

Do you have excellent customer service skills that always exceed customer expectations? Are you able to see an opportunity and link sell? Have you previously worked in an environment where you needed to retain a multitude of products? If so then this could be ideal for you!

Role Responsibilities:
• Deliver 1st class customer service always exceeding expectations
• Being able to approached customers and ensuring that they are dealt with courteously, promptly and efficiently
• Dealing with enquires in a confident manner and efficiently
• Having comprehensive product knowledge to enable alternatives
• Able to identify improvement to enhance customer service and up sell
• Resolving any customer issues to a satisfactory conclusion
• Keeping paperwork up to date to enable colleagues to follow tasks
• Maintain Showroom ensuring displays are up to date and products are
• Ensure specific customer requirements are processed efficiently, promptly to meet delivery promised
• Deputise in the absence of the retail or assistant manager
General Duties
• Prepare and assist with stocktakes
• Assist with the training and development of all new recruits
• Take on any reasonable ad hoc duties
• Ensure a customer friendly environment
• Follow clear desk policy at the end of the day

Contact Details:
Uxbridge Employment Agency
Tel: 01895 520 700
Contact: Chris Tuthill

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