18-21k DOE –plus to 4k bonus
Smashing specialist products company based in Greenford are now looking for an up -beat and positive person to join their customer support team.
This is not a hard core sales role, but the successful candidate must have the ability to cross sell and chase potential customers to see if they would like to place an order.
Based in the sales office you will be working along -side a friendly team and duties will include;
• Answering incoming calls and taking calls from customers
• Entering orders onto the in house system
• Quoting customers both over the phone and by e mail
• Managing customer delivery issues
• Offering clients product information and forwarding marketing literature
• Chasing clients top see if they have received information and asking if they would like to place and order
• Sending product samples to customers
The successful; candidate will have a superb telephone manner and excellent written skills.
You will have worked in a phone based environments and have the confidence to speak to customers and have the ability to cross sell.
There is real potential to earn another 4k on top of your base salary- this is a team and individual based bonus which will be paid quarterly.
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