1st / 2nd Line IT Support Engineer

IT / Technical
Job Type:
Salary range:
£25,000 - £29, 999
£25,000 to £30,000
Start Date:
Uxbridge Employment Agency
Job Ref:

1st / 2nd Line IT Support Engineer
Permanent – Full Time
25k to 30k (DOE)

I am currently recruiting for a fantastic opportunity based in Slough for an experienced IT Engineer. You will be providing ongoing IT support within a successful and dynamic law firm. If you are experience and highly knowledgably with IT hardware and Software please look below!

Job duties:

To provide 1st and 2nd Line IT support to staff
Manage and administrate the server infrastructure
To monitor the firms ICT infrastructure and ensure its suitability to deliver the level of service required
Advising senior staff members on appropriate systems
Manage 1st Line Support and assist with any issues
Monitoring recurring calls for help
Manage and administrate the P4W Case Management System including additional components of Task Centre, TIKIT and Form management
Communicate with the third party vendor in resolving issues
Ensure all departmental processes, procedures and documentation are followed and maintained
Troubleshooting PC Hardware

Excellent communication, interpersonal skills and the ability to translate technical IT projects into easily understandable projects
Ability to manage a small team
Excellent understanding of Microsoft Server Technologies including Hyper V, Server 212 R2/R1, Server 2009 R2, SQL Server 2008, Exchange 2010 / 2013, and Lyncg2013
Managing the MS SQL server
Understanding on Microsoft Operate systems and Microsoft Office
Problem solving
Attention to detail
What you need to do now

If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion.

For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.

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Contact Details:
Uxbridge Employment Agency
Tel: 01895 520 700
Contact: Lauren Tuthill

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