Great opportunity for an experienced Customer Service Executive to join a leading global business based in the heart of Staines.
Excellent salary package ranging from £25,000 to £30,000 for the right experience and person. Joining a friendly and experienced team of people we are looking for someone who has strong experience within an order processing/customer service role and organised the movement of goods.
Key duties include:
•Processing and recording orders received by phone, fax, email and customer contact
•Establish positive customer relationships, maintaining day to day contact with updates on orders etc
•Accurate input of orders onto the CRM system, ensuring correct pricing and quantity ordered
•Checking customer requirements and specifications ensuring accuracy on orders
•Providing order schedule information
•Organise the logistics of the delivery of the order - Experience of international logistics is essential
•Resolve any customer issues
•Track order activity and alert appropriate team members of any issues
•Receive and route for approval freight bills
•Solid experience within and order processing/customer service position
•Experience within logistics and dealing with international customers
Please note our client has free on-site parking available as well as other good benefits and a fantastic team to work with.
If you are interested in this opportunity then please email me your CV today!
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