Back in May, we explored why temporary support was driving more hiring conversations.
At the time, many businesses weren’t necessarily ready to recruit permanently. However, workloads still needed to be managed, customers still needed to be supported and overstretched teams needed additional help.
A few months later, that trend hasn’t disappeared. In fact, flexible hiring is beginning to look less like a temporary response to uncertainty and more like a deliberate part of how businesses plan their teams.
The latest KPMG and REC UK Report on Jobs shows temporary billings rising at their fastest rate in more than three years, while permanent recruitment remains cautious.
It is an encouraging sign that parts of the market are beginning to stabilise, but businesses are still thinking carefully about how and when they hire.
Businesses still need people
Economic uncertainty may affect confidence, budgets and long-term decision-making, but it doesn’t remove the need for good people.
Projects still begin. Employees take holidays. Workloads increase. Customer expectations continue. Skills gaps emerge, and teams can only absorb extra responsibilities for so long before something starts to give.
The question facing many employers is no longer simply:
“Should we hire someone?”
Increasingly, it is:
“What type of support do we need—and what is the most practical way to bring it into the business?”
For some organisations, the answer will still be a permanent employee. For others, temporary or project-based support offers the flexibility they need to act now without making a decision that may not suit the business six months from now.
Flexibility is becoming a strategic choice
Temporary recruitment has traditionally been associated with short-term cover: sickness, holidays, seasonal demand or an unexpected gap in the team.
Those requirements still exist, but the conversations we’re having are becoming broader.
Employers are also using flexible support to:
This allows a business to respond to what is happening now, rather than trying to predict every future requirement perfectly.
It also provides valuable breathing space.
Instead of rushing into a permanent appointment because a team is under pressure, an employer can bring in reliable temporary support, stabilise the workload and then make a more considered long-term decision.
The cost of waiting can be greater than the cost of hiring
When budgets are under scrutiny, delaying recruitment can feel like the safest option.
However, an unfilled position still carries a cost—even if it doesn’t appear as a salary on the balance sheet.
Existing employees may be expected to take on additional responsibilities. Managers can lose time covering operational work. Projects may be delayed, response times may increase and customer service can begin to suffer.
Over time, continued pressure can also affect morale, wellbeing and employee retention.
That’s why it is worth considering not only the cost of bringing someone into the business, but the cost of continuing without them.
Temporary support can offer a practical middle ground. It helps employers address an immediate need while retaining control over the length and nature of the commitment.
Temporary roles can reveal permanent needs
In our previous blog, we described how a request for a few weeks of support can gradually develop into something more significant.
We are continuing to see that happen.
Once someone joins a business and begins supporting the team, it often becomes easier to understand what the organisation genuinely needs from the position.
Once someone is working within the business, it becomes much easier to judge whether there is enough ongoing work for a permanent position, which responsibilities genuinely belong in the role and which skills make the greatest difference. It also gives both sides a clearer understanding of the working style and practical fit.
In some cases, the requirement remains temporary—and that is exactly what the business needs. In others, the value of the position becomes clear and a permanent opportunity develops naturally.
Neither outcome needs to be forced.
The benefit is that the employer can make a decision based on real experience rather than assumptions.
Permanent recruitment still matters
Flexible hiring is not a replacement for permanent recruitment.
When a role is business-critical, requires long-term development or holds knowledge that needs to remain within the organisation, a permanent appointment may be the right choice.
The important change is that employers no longer need to approach every vacancy in the same way.
A business may have permanent employees alongside temporary staff, project support and people who initially join on a temporary-to-permanent basis.
The best approach is not necessarily to commit to one model. It is to match the right type of support to what the business genuinely needs.
Final thoughts
Flexible recruitment is currently showing greater momentum, but this is about more than responding to an uncertain market.
It reflects a wider shift towards more practical, responsive hiring.
Businesses want to access the right skills at the right time. They want to protect their existing teams, maintain momentum and make informed decisions without being pushed into unnecessary long-term commitments.
Sometimes that means recruiting permanently.
Sometimes it means bringing in someone for a project, a busy period or a few weeks of additional cover.
And sometimes, what begins as temporary support reveals an opportunity that neither the employer nor the candidate expected at the outset.
If your team is experiencing increased workloads, a skills gap or simply needs an extra pair of hands, speak to us. As a small local agency, we will take the time to understand what is creating the pressure and talk through whether temporary or permanent support is likely to be the most practical option.
Whether you need someone for a few days, a few months or a role that may develop into something permanent, we can introduce reliable, fully vetted local candidates across reception and front-of-house, administration, customer service, HR, finance and wider office support. Tell us what would help, and we will keep the process straightforward and work around what your business actually needs.